Refund Policy
REFUND POLICY
- We offer exchange in sizes for all non-discounted items on our website. If the ordered piece doesn't fit you, please ship us the piece back with a small note of your size requirements, and send us an email at info@taraasi.com.
- Exchanges and returns will not be accepted for any customized order. A product is eligible for exchange/return only if it is a standard product.
- We do not accept exchange & returns for any order shipped internationally unless the fault is at our end meaning that the product is defective or a wrong item/size was shipped. Therefore, we request you to go through the measurements chart carefully.
- We will not entertain exchanges any later than 15 days. If you wish to return/exchange a piece, please send us a mail within 1 week of receiving your order..
- Please read item descriptions carefully and note sizes of products. Please also know monitors are calibrated differently and colors, while may be close, may not be 100% accurate. In the event of an exchange, the buyer is responsible for return shipping fees.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Friendly suggestion
If you are shipping an item over Rs 2000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refund Policy
In case of damaged/defective products, refunds will be initiated through the same mode as the payment within 10 working days.
-Please note that order fulfillment timeline does not include unforeseen and not in our control delays in the event of a natural disaster, war, calamity or epidemic. In such circumstances, your order will be processed and dispatched after our production and supply chains resume smoothly when any of the above events have passed.
-Please note by purchasing from Taraasi™ you as the buyer agree to our shopping terms, conditions and policies.